All Categories FAQ - Troubleshooting Cannot Contact License Server

Cannot Contact License Server

By Can Otsay
January 27, 2021

If your customer says that s/he sees "Cannot contact license server" error, please check out following items;

  • Make sure that your customer has an active internet connection.

  • Make sure that your customer doesn't have any firewall rules or does give the necessary permissions to your software in the firewall settings.

  • Make sure that your customer doesn't use any MAC Address spoof application in the system.

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