By Can Otsay
January 27, 2021

When a customer purchases your product they purchase an SKU (Stock Keeping Unit). Only one version of a product can be assigned to an SKU, and each SKU receives its own license keys. A single SKU can contain one or several products. This means that you can activate every product in the SKU with a single license key.

Adding a new SKU and modifying existing ones

  • To go to the SKU page, click the SKUs icon in the menu bar.


  • To create a new SKU, click the "Add new SKU" button. To edit an existing SKU, click on its name.


  • This will open a pop-up box where you can modify:

    • The SKU name

    • The SKU number

    • Offline License Life: Specifies how many days the offline license will be valid in your customer’s device. If you set it to 0, there is no time restriction for the license and your customer can use it forever.

    • License Type: Perpetual / Subscription / Trial. Can't be changed later.

    • Whether the SKU is active or not

Adding a new SKU

  • Clicking on the name of your SKU will open a new pop-up box where you can modify a few additional options.

    • You can select if you would like to send the serial number automatically to your client once a license has been activated (select True under the question "Should we send serial number...".

    • You can add a message to send to your client together with the serial number (fill in the field "Notes for email").

    • Additionally, you can modify the name of the SKU, its number and its status.

Editing an SKU

  • Every existing SKU needs to have products assigned to it. The connection is made between an SKU and a version of a product. You do this by clicking the “Manage Products” button. Here you can select which of your existing products will be bundled under the SKU.


The search bar allows you to search SKUs by any term in the SKU columns, by SKU name, by products or by SKU number.


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